Privacy Policy

Last updated: April 22, 2026

Self Centred Hair Care (“we”, “us”, “our”) operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). Our store is hosted on Shopify, which enables us to provide our Services to you.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles (IPPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information, and your rights in relation to that information.

1. What Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly:

Name
Email address
Phone number
Shipping and billing address
Order and purchase details
Any information you provide when contacting us

Information collected automatically:

IP address
Device and browser information
Website usage data (pages visited, time spent, interactions)
Cookies and tracking technologies

Information from third parties:

Payment confirmation details from secure payment providers
Analytics data from tools such as Shopify or Google

2. How We Use Your Information

We collect and use your personal information to:

Process and fulfil orders
Communicate with you about your order or enquiries
Provide customer support
Improve our website, products, and services
Send marketing communications (only where you have consented or it is otherwise permitted by law)
Detect and prevent fraud or misuse

3. Marketing Communications

We may send you emails or messages about our products, promotions, or updates if you have opted in or if permitted under the Unsolicited Electronic Messages Act 2007.

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyse website traffic and behaviour

You can manage or disable cookies through your browser settings. Please note this may affect how the website functions.

5. How We Share Your Information

We only share your personal information where necessary, including with:

Service providers (e.g. Shopify, payment processors, shipping providers)
Analytics providers to help us improve our Services
Legal or regulatory authorities if required by law

We do not sell your personal information.

6. Overseas Disclosure

Some of our service providers (including Shopify) may store or process your data outside New Zealand.

Where this occurs, we take reasonable steps to ensure your information is protected in accordance with New Zealand privacy laws, as required under the Privacy Act 2020.

7. Storage & Security

We take reasonable steps to protect your personal information from:

Loss
Unauthorised access
Misuse or disclosure

This includes using secure systems and trusted third-party platforms. However, no method of transmission over the internet is completely secure.

8. How Long We Keep Your Information

We retain personal information only as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

9. Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you
Request correction of your personal information

We will respond to your request within a reasonable timeframe and in accordance with legal requirements.

10. Making a Privacy Complaint

If you believe we have breached your privacy rights, please contact us first so we can resolve the issue.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions, or would like to request access or correction of your personal information, please contact us:

Email: contact@selfcentred.co,nz